Privacy

Who holds it

Workstation Solutions Limited is the data controller. Questions, corrections and complaints go to hello@fishers.cloud.

What we record

• Who you are — name, email address, mobile number, and an emergency contact if you give one. Your profile picture if you upload one.
• What you play — sports, positions, self-rated standard, and the career figures you choose to enter.
• Where you can get to — the area, postcode, travel radius and preferred days you enter, so a club can work out lifts and selection.
• What you do in a club — memberships, fixtures, whether you said you could play, whether you turned up, and ball-by-ball scoring for matches you take part in.
• Messages you send in club chat.
• Payments — match fees and shop orders. Card details never reach us; Stripe handles those and we keep only the record that you paid.
• Anything you list for sale — the description, the photographs and the price, which every signed-in member can see, including people at other clubs. Messages about a listing go to the seller, so a thread about a bat is between the two of you rather than inside a club.
• Reports and blocks — if you report something, we keep what you reported, why, anything you wrote, and that it was you, so somebody can look at it and answer you. If you block somebody, we keep that you did. The person you blocked is not told.
• A device token if you turn notifications on, so we can send them.

Why

To run the club you joined: selecting sides, telling you about fixtures, scoring matches, taking subs. We do not sell it, we do not advertise against it, and we do not profile you for anything beyond the availability and reliability figures your own club can already see.

Who else sees it

• Your club. Members and officials see what the app shows them.
• Stripe, for payments.
• Google, only if you choose to sign in with Google.
• Apple and your browser’s push service, to deliver notifications.
• Our email and messaging providers, to send you codes and reminders.
• Whoever reviews a report, which is us and not your club — a complaint about a club officer should not land on that officer's desk.

The assistant features run on a model we host ourselves. Your messages are not sent to a third-party AI service.

How long

For as long as your account exists. Backups are kept for 14 days and roll off on their own.

Deleting your account

Profile → Delete account, in the app or on the web. It is immediate and cannot be undone. Delete your account

Everything that identifies you goes: name, email, phone, password, picture, location, your player profile, every signed-in session and every device token. What stays is the scorecards and club history you were part of, under a name that no longer points at anybody — those records belong to the other players too, and a match that loses a batter stops adding up.

A report you made stays after you delete your account, with your name taken off it: it is about somebody else, and withdrawing it silently would leave whoever is still being complained about looking clean.

Your rights

Under UK GDPR you can ask for a copy of your data, ask us to correct it, ask us to delete it, or object to how we use it. Write to hello@fishers.cloud and we will answer within a month. You can also complain to the ICO at ico.org.uk.

Children

Junior members are a normal part of a cricket club. Where a member is under 13, the club is expected to have the parent or guardian set the account up and agree to this policy. We do not profile anybody and we show no advertising, to children or to anyone else.

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